Fire suppression insights, news and articles.

Susan Fletcher | Service Controller

We thought it would be fun to show you the faces of the staff behind the scenes of Fireward and what role they play in ensuring Fireward are the UK leader of Automatic Fire Suppression. 🔥

What is your job role at Fireward?

Service Controller


What is the favourite part of your job?

I enjoy facing new challenges, this keeps me focused. My manager is very supportive, there are no hidden agendas, and we work as a team, I am looking forward to seeing the business grow and expand.


Can you explain Fireward in three words? 

Professional, Future, Transparent


What is something that people don't know about you? 

I used to own a coffee shop.


What's your food heaven and hell?

We were bought up to eat anything and if we didn't like it, my mum used to say, "if you don't like the food here then go next door."


What's the most unusual thing in your desk drawer?

Mmm let me see......

When you were younger, what did you want to be? 

A yuppie

What is your favourite or most used Emoji?



Fireward, Protecting People and Assets 24/7.

To find out more about how Fireward’s Automatic Fire Suppression systems, get in touch by calling 0800 151 0249 or email at:

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